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4.2 out of 5

"Very clean property and pleasant staff. Will stay again and is highly recommended! " More

By a verified traveller on Sun 27 Sep 2020

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Hotel Description

Enjoy free breakfast at this Williamsville hotel

In Williamsville

Stay at this Williamsville hotel and you'll be within half a mile (1 km) of Patriots and Heroes Park and 2 miles (3 km) of Eastern Hills Mall. Samuel’s Grande Manor and Diamond Hawk Golf Course are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A business center, dry cleaning, and luggage storage are also on offer.

Free WiFi, refrigerators

Along with free WiFi, the 79 guestrooms offer refrigerators and LED TVs. Free local calls, hair dryers, and ironing boards are also available. Weekly housekeeping is available.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$107* Per night/room 30 Oct. - 31 Oct.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Williamsville Buffalo Airport ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Williamsville Buffalo Airport

Everyone (7) Couples (2) Family (2)
5 out of 5
Very clean property and pleasant staff. Will stay again and is highly recommended!

Posted by on 27 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Matthew F

Wow, Thank you so much. We are ecstatic to see that you enjoyed your stay and noticed how hard we work to keep our hotel clean and safe. We hope to see you again. Have a wonderful day.

4 out of 5

Posted by on 1 Sep. 2020

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Comment from Hotel Management

1 Sep. 2020 by Matthew

Thank you so much for your wonderful rating!

1 out of 5

Posted by on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Connie Sciolino

Thank you for taking the time to share your feedback on your recent stay with us. I am sorry to see you did not enjoy your visit. I would love to hear from you and learn what we could have done to make your stay more enjoyable. Feel free to contact the hotel directly.

4 out of 5
Very clean with friendly staff. Great for a night or two. We stayed three and would have like a sofa and one more chair in the room. Watching television in the the bed gets old very quickly.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Connie Sciolino

Thank you for taking the time to review our property. What makes us unique at this location is that we are a dual brand hotel! Our building houses both Tru and Home2 Suites. Based upon your review I would suggest trying out Home2 Suites next time you visit with us. All rooms on this side of the property will have a sofa included that doubles as a pull out bed! Feel free to contact us on property for more information about the Home2 Suites brand. I look forward to seeing you soon.

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Connie Sciolino

Thank you for taking the time to review our property. We look forward to welcoming you back soon!

5 out of 5
I need a receipt for my stay. Is it possible to get one?

Posted by on 21 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Connie Sciolino

Please contact the hotel directly for a receipt. It seems you have left this review anonymous so I am unable to pull up your reservation. We look forward to hearing from you!

5 out of 5
Love this place, will continue to use for all my travel

Posted by on 9 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by Connie Sciolino

Thank you for taking the time to review our property. We hope to welcome you back soon!

5 out of 5
The room could have been a bit cleaner. And the night light, one of my favorite features of staying here, wasn't working.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Connie Sciolino

Thank you for taking the time to review our property. We hope to welcome you back soon!

5 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Connie Sciolino

Thank you for taking the time to review our property. We hope to welcome you back soon!

5 out of 5

Posted by on 26 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Joseph

Thank you for a great review! We can't wait to see you again soon!

About the Tru by Hilton Williamsville Buffalo Airport

Location 48 Freeman Road, Williamsville, NY 14221

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Tru by Hilton Williamsville Buffalo Airport offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru by Hilton Williamsville Buffalo Airport also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Williamsville hotel is smoke free.

  • 79 guestrooms or units
  • 4 levels
  • Built in 2018
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (5.2 km / 3.2 mi)
  • Train station: Buffalo-Depew Station (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and hair dryers. LED televisions are featured in guestrooms. This Williamsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • LED television
  • Refrigerator
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Williamsville Buffalo Airport NY Hotel
  • Tru Hilton Williamsville Buffalo Airport NY
  • Tru Hilton Williamsville Buffalo Airport Hotel
  • Tru Hilton Buffalo Airport Hotel
  • Tru Hilton Buffalo Airport
  • Hotel Tru by Hilton Williamsville Buffalo Airport Williamsville
  • Williamsville Tru by Hilton Williamsville Buffalo Airport Hotel
  • Tru Hilton Williamsville Buffalo Airport
  • Hotel Tru by Hilton Williamsville Buffalo Airport
  • Tru by Hilton Williamsville Buffalo Airport Williamsville
  • Tru by Hilton Williamsville Buffalo Airport NY
  • Tru Hilton Buffalo Airport
  • Tru by Hilton Williamsville Buffalo Airport Hotel
  • Tru by Hilton Williamsville Buffalo Airport Williamsville
  • Tru by Hilton Williamsville Buffalo Airport Hotel Williamsville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.