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4.0 out of 5

"Hotel was very nice, however, the rooms have very thin walls and could hear every conversation going on next door to us. Wait staff was excellent, ver ... " More

By a verified traveller on Wed 06 Mar 2019

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Hotel Description

4-star hotel near Canalside

Downtown Buffalo stay

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Shea's Performing Arts Center and Buffalo Niagara Convention Center. Canalside and KeyBank Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and dry cleaning are also offered.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 115 guestrooms offer WiFi and room service. Coffee/tea makers, free newspapers, and free bottled water are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
C$217* Per night/room 6 Jul. - 7 Jul.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

The Westin Buffalo ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Buffalo

Everyone (1)
3 out of 5
Hotel was very nice, however, the rooms have very thin walls and could hear every conversation going on next door to us. Wait staff was excellent, very bad experience with hotels hired security when they threatened to get my friends with trespassing for “being loud”.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

9 Mar. 2019 by Thank you John

Dear Anonymous, I am happy and sad to read your review. I am happy to read that the wait staff was excellent. I am not sure if that would be hotel or the restaurant staff. I am not sure about the sound issue. You are speaking about hearing noise from other rooms and this being upsetting to you, yet when staff approached you due to your friends being loud, you are upset. I am unaware of the full situation and you are more then welcome to contact the hotel directly to speak with the Front Desk Management team to express your issues. Overall we due value comments. If the hotel wasn't sold out, did you contact the Front Desk to see about having your room Changed. I didn't read this in your review.

5 out of 5

Posted by on 6 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by John Buccilli

Dear Anonymous, Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. The business-friendly The Westin Buffalo also features a fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Buffalo hotel is smoke free.

  • 115 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (16.8 km / 10.5 mi)
  • Train station: Buffalo-Exchange Street Station (1.8 km / 1.1 mi)
  • Metro station: Fountain Plaza Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Buffalo offers 115 accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Patina 250 - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Jake’s Café - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Buffalo Hotel
  • Westin Buffalo
  • The Westin Buffalo Hotel
  • The Westin Buffalo Buffalo
  • The Westin Buffalo Hotel Buffalo
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.