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4.5 out of 5

"Excellent service! Especially the help yourself bar & shuttle around Buffalo. Perfect place to stay in this delightful city. " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

4-star hotel near Buffalo Niagara Convention Center

Heart of Buffalo

Within a 15-minute walk of this Allentown hotel, you'll find Buffalo Niagara Convention Center and Shea's Performing Arts Center. Also, Roswell Park Cancer Institute is within half a mile (1 km) and KeyBank Center is within 2 miles (3 km).

Free perks

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy freebies like continental breakfast and an area shuttle

Free Internet, LED TVs

The 28 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include Frette Italian sheets, coffee/tea makers, and LED TVs with digital channels.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$258* Per night/room 3 Jul. - 4 Jul.

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Grand Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Accessible, Grand Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Mansion On Delaware Ave ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mansion On Delaware Ave

Everyone (4) Couples (1)
5 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Jen Noble

Thank you for your wonderful review

5 out of 5
Excellent service! Especially the help yourself bar & shuttle around Buffalo. Perfect place to stay in this delightful city.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Jen Noble

Thank youfor your feedback. We are delighed that you experienced our wonderful amenities. Our honor bar and Chaufferred Land Rover services are some of our most popular guest amenities. The Butler services and complimentary breakfast table make the entire experience at The Mansion on Delaware Avenue a truly wonderful experience all of our guests enjoy.

5 out of 5
very unique building. excellent service. conveniently located.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by Jevon H.

Thank you for your review. We're glad to here you enjoyed your Mansion experience!

2 out of 5

This experience was a bummer

Pros: The actual building is beautiful.
Cons: Interior design. A better user experience is most necessary.
Location: Nice location on Delaware Ave., not far from the newly reborn downtown.
The Mansion is a beautiful building, has a fantastic reception area, foyer and lounge, but that's about it. The rooms (we had two, as the heat was set to 86 degrees in the first one and we moved) are small, noisy, poorly designed and just stupid when it comes to practical things. To charge my phone I had to unplug a lamp. Our "spa shower" dribbled hot water. The oversized sink takes up most of the vanity and there is no place for two people to put their things. The closet was shallow with four hangers–two of which were for the complimentary bathrobes. There was hardly any shelf or dresser space to put clothing; but there was a very deep, chrome and glass desk that got in the way of everything else. The overall room design not only has no relationship to the rest of the building, but shows bad 80's interior design. If you do stay, insist on a room off the main floor otherwise you'll be put out back, through a meeting room and out an exit door to this crummy annex area. I was expecting a great experience. This was a huge, expensive bummer and a black eye for a city that is trying so hard to rebound and thrive. C'mon, Mansion. You can do better. You owe it to Buffalo.

Posted by , from Chicago on 18 Apr. 2017

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5 out of 5


Quiet but classy. The staff is at your beck and call.

Posted by , from G on 24 Mar. 2015

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5 out of 5

Rating mis-match

While booking a room through travel agency, I noticed your rating is terrily misleading. \n \nNot only do I believe this hotel is at least a 4.5 rating according to your criteria but, so do others including top notch travel reviewers. First AAA ranks this at the top. Next Zagat ranked this hotel as the best of the best for service in North America. \n \nThe hotels trophy wall boasts these and counless more. \n \nIn short - real butelrs care for you. The hotel is stylish not trendy. And the historical structure and art are to marvel. \n \nEnjoy - Buffalo more when you stay at the Mansion.

Posted by on 15 Nov. 2007

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About the The Mansion On Delaware Ave

Location 414 Delaware Ave, Buffalo, NY 14202

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly The Mansion On Delaware Ave. A free area shuttle within 3 mi is available. Free valet parking is available. This 4-star Buffalo hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Built in 1867
  • Continental breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Free valet parking


  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (16.8 km / 10.4 mi)
  • Train station: Buffalo-Exchange Street Station (2.4 km / 1.5 mi)
  • Metro station: Allen-Medical Campus Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free valet parking

Room Amenities

The Mansion On Delaware Ave offers 28 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Massages

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Delaware Mansion
  • Mansion Delaware
  • Mansion Delaware Ave
  • Mansion Delaware Ave Buffalo
  • Mansion Delaware Ave Hotel
  • Mansion Delaware Ave Hotel Buffalo
  • Mansion On Delaware Avenue Buffalo
  • The Mansion On Delaware Avenue Hotel Buffalo
  • The Mansion On Delaware Ave Hotel
  • The Mansion On Delaware Ave Buffalo
  • The Mansion On Delaware Ave Hotel Buffalo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.