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4.1 out of 5

"Very comfortable room and great value. Can I find anything to complain about. " More

By a verified traveller on Thu 24 Sep 2020

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Hotel Description

Enjoy free breakfast at this 3-star Williamsville hotel

In suburbs

At this Williamsville hotel, you'll be within half a mile (1 km) of Eastern Hills Mall and 3 miles (5 km) of Patriots and Heroes Park. Samuel’s Grande Manor and Millard Fillmore Suburban Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 98 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and TVs with DVD players. Limited housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$110* Per night/room 1 Nov. - 2 Nov.

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 4 Full Beds Maximum Occupancy 10 Max

Hawthorn Suites by Wyndham Williamsville Buffalo Airport ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Everyone (7) Couples (1) Family (1)
3 out of 5
Parking close to vehicle. Easy access into our room. Suite spacious

Posted by on 19 Jun. 2019

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5 out of 5
Very comfortable room and great value. Can I find anything to complain about.

Posted by , from Buffalo on 24 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Hawthorn Suites Williamsville

Hi Milt, Thank you for the great review and kind words. We hope to see you again soon! - Management

3 out of 5

Posted by on 18 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Hawthorn Suites Williamsville

Thank you for your feedback. We hope your will give us the opportunity to better accommodate you in the future. - Management

5 out of 5
The only thing was there was not a trash can in the bathroom area

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Hawthorn Suites by Wyndham Williamsville

Good evening, Thank you for giving us a great review, despite the oversight on our part - please accept our apologies. I'll make sure when we walk our rooms, we are ensuring they all have wastebaskets in the bathroom. Thank you again, and we hope to see you again soon! - Management

4 out of 5
the location was great, and the room was very spacious. The front desk staff were very nice. I requested a wake up call on the last day of our stay and it did not happen. Also, very disappointed that on the second day of our stay the room was not refreshed ( bed was still untidy and garbage was not disposed of). We particularly put the 'do not disturb sign' inside the room door to get the housekeeping service and we were gone from 9:45 am until after 4 pm that day. When we came back the sign was on the outside of the door, my husband confirmed with me when I put the sign inside the door in the morning, so someone is playing tricks and did not tidy the room. They need to look into these complaints. We probably would not be staying there again.

Posted by , from Toronto, Canada on 17 Jun. 2019

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4 out of 5
Housekeeping was bad. The first couple of days there wad none

Posted by on 6 Jan. 2019

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5 out of 5
My first time at a Staybridge Suites. I will be back!

Posted by , from Milwaukee, WI on 14 Jul. 2018

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Comment from Hotel Management

13 Aug. 2018 by Val

Thank you for the feedback. We are delighted that you enjoyed your stay.

1 out of 5

not Happy

Room was frigid when I arrived - thermostat set. at 60. I adjusted it and the ac worked but it was extremely loud. Room looked a bit shabby and run down, toilet did not flush properly, Internet access was sporadic. Breakfast not very good, terrible coffee. Do not recommend at all. Much better places available for less cost - this was $144 a night.

Posted by on 26 Jun. 2018

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Comment from Hotel Management

18 Aug. 2018 by Val

Thank you for your feedback. I do apologize that your room was cold and that our breakfast was not up to your standard. I have informed housekeeping about the issues you experienced with your room and we are working on improving our breakfast.

4 out of 5
Rooms and overall accommodations are showing aging but overall is good, operational condition. Only negative was the room not thoroughly cleaned before we arrived. Trash not emptied and bathroom not totally cleaned. Easily corrected but should not have been an issue. Overall, good value for the price.

Posted by , from Indiana on 9 Apr. 2018

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5 out of 5
Great place to stay near the airport. The swimming pool/jacuzzi was very nice. Wish we were there more than one might. We will definitely look to staying there again

Posted by on 21 Aug. 2016

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About the Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Location 8005 Sheridan Dr, Williamsville, NY 14221

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hawthorn Suites by Wyndham Williamsville Buffalo Airport. Free self parking is available. This 3-star Williamsville hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (8.9 km / 5.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 air-conditioned accommodations with DVD players and safes. Accommodations are furnished with double sofa beds. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Buffalo-Airport
  • Staybridge Suites Buffalo Airport
  • Staybridge Suites Buffalo-Airport Hotel Williamsville
  • Staybridge Suites Buffalo-Airport Williamsville
  • Staybridge Suites Buffalo Wil
  • Staybridge Suites Buffalo Airport
  • Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.