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"Nice place decent bkfst comfy beds nice small pool " More

By a verified traveller on Sun 03 Nov 2019

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Hotel Description

Hamburg guestrooms with free WiFi

In Hamburg

Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Ten Thousand Vines and Buffalo Raceway are also within 3 miles (5 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Free long-distance calls, free local calls, and ceiling fans are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (ADA Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$88* Per night/room 14 Jun. - 15 Jun.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (ADA Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Hamburg ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Hamburg

Everyone (4) Family (6)
4 out of 5
Nice place decent bkfst comfy beds nice small pool

Posted by on 3 Nov. 2019

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5 out of 5

Posted by on 28 Oct. 2019

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5 out of 5
Clean, friendly, pool was great. Had. Great experience. Would definitely stay again.

Posted by on 15 Oct. 2019

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4 out of 5
Didn't like the TV service. Not many good channels and picture on TV poor quality. Some channels didn't have sound. Said they were in process of changing service. I was there 2 weeks. Hopefully will be better soon.

Posted by on 29 Sep. 2019

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2 out of 5
Room was not cleaned pool area was way too hot and lacked ventilation

Posted by on 26 Jul. 2019

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4 out of 5
Pool was enjoyed by my son and his two little girls. AC unit in room wife and I were in was somewhat loud.

Posted by on 25 Jul. 2019

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3 out of 5
Wayne, the gentleman in charge of morning breakfast should get an award for everything. He made everyone's day bright with his cheery greetings and hospitality. He could not do enough for the guests. However, the backdoor was never locked and I encountered a homeless person in the hallway who just stood there with a pair of boxer shorts and an old shirt at his feet. I reported to the cleaning staff and they were aware of what was a pretty common event. Sorry, we carry cash and jewelry and are elderly. I reported to the police even though the homeless person wasn't causing any trouble other than roaming the hall way. Room was clean but not updated. Staff did an excellent job with what they had to work with.

Posted by on 12 Aug. 2018

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Comment from Hotel Management

12 Sep. 2018 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management Team Quality Inn 716-649-0500

3 out of 5

Okay!

Pros: Location
Cons: Cleaner floors in the room.
Location: Attended wedding during our stay were not looking for anything other than a convenient location and a clean comfortable bed.
For the past 28 years our travels have generally been by fully contained Motorhome. We have taken our bed and breakfast with us so to speak. Very few stays in Motels or Hotels. When we do stay in motels we tend to look for clean, mid priced, convenient to our destination accommodations. The Hamburg Quality Inn met most of these requirements. It would have been great if room service had used a little more care in vacuuming the room.

Posted by , from CT on 22 Nov. 2017

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Comment from Hotel Management

26 Nov. 2017 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management Team Quality Inn

3 out of 5

Not bad for the $$

Pros: The price.
Lobby was nice. Room was okay--the furniture (chair) was old and soiled. Breakfast was acceptable, but not great: same selections every day...apples/oranges, eggs, brown & serve sausage, pastries, waffles, and choice of either raisin bran or froot loops. Was pleasantly surprised that the coffee, although in the same style as Douwe Egbert liquid coffee, was much better than DE. Pool was small, but clean. Both the upstairs and downstairs guest laundry were inoperable. Signage on the highway was not so clear, and entrances were hard to find at night due to construction. They're building a Hampton Inn on the site. That will make three: Hampton, Quality and Super 8.

Posted by , from NY on 12 Sep. 2016

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3 out of 5
Room we were given at check-in had dirty towels hanging on the back of the bathroom door and the toilet wasn't flushing right. We were immediately given another room. Things were clean, but the rug was worn looking. It was very hot out and our room was comfortable the first night. The second night we couldn't get it cool enough. Though in a non-smoking room, the smell of cigarette smoke seem to enter our room. People smoked right outside the exit door, there was no way to avoid them or the butts and smell. The hallways were warm and uncomfortable feeling.

Posted by on 25 Jul. 2016

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About the Quality Inn Hamburg

Location 5440 Camp Road, Hamburg, NY 14075

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Hamburg. Free self parking is available. A complete renovation of Quality Inn Hamburg was completed in July 2016. Smoking is allowed in designated areas at this Hamburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (30.1 km / 18.7 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Hamburg offers 86 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No elevators
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hamburg
  • Quality Inn Hamburg
  • Quality Inn Hamburg Hotel
  • Quality Inn Hamburg Hamburg
  • Quality Inn Hamburg Hotel Hamburg

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Hamburg.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.