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4.3 out of 5

"The location was perfect for a quick trip to Brussels! Such a convenient and centrally-located place to stay, with easy access to all the attractions ... " More

By a verified traveller on Mon 19 Aug 2019

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Hotel Description

5-star luxury hotel near Rue Neuve

City center retreat

Within a 10-minute walk of this Lower Town hotel, you'll find Rue Neuve and Jeanneke Pis. St. Catherine's Square and La Grand Place are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, business center, and airport shuttle. WiFi in public areas is free.

Free WiFi

Along with free WiFi, the 251 guestrooms offer 24-hour room service and TVs. Other amenities include minibars, hair dryers, and safes.

Privilege Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Metropole ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Metropole

Everyone (3) Couples (1)
5 out of 5
The location was perfect for a quick trip to Brussels! Such a convenient and centrally-located place to stay, with easy access to all the attractions we were interested in.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Hotel Metropole

Dear guest, Thank you for your wonderful feedback. We are glad that you enjoyed your stay and the location of our hotel. It would be our pleasure to welcome you back soon. Kind Regards, Hotel Metropole

5 out of 5
Pros: Beautiful, historical
The hotel is beautiful and historical. City construction in front but they are apologetic. They supplied hearing aids. We had no trouble traveling on the weekend there was no work. Right by metro and centrally located.

Posted by on 6 Mar. 2017

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Comment from Hotel Management

10 Mar. 2017 by Metropole

Sir,Madam, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best regards. The Management

3 out of 5

Beautiful old "grande dame"

Pros: The history and decor
Cons: The breakfast sevice
Location: Good location to metro and sites
The hotel is over 100 years old. The lobby is stately and grand! The overall service was adequate but not exemplary. One exception was the cafe Metropole, ther service there was very good. The price for the breakfast (28 euro) was a little steep. I think they could get more volume with a lessor price. The service for breakfast was terrible. I was told that I got 2 free bottles of water, coca colas and 2 beers each day in my mini bar. This service stopped on July 1; the last two days of my stay were without these amenities. The air conditioner was not effective; I spent a sleepless night on my last night. Overall, the stay was adequate; if I came back to Brusells I would stay somewhere else however.

Posted by on 4 Jul. 2015

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1 out of 5

Its not antique its old and dirty

The pictures posted in the site have nothing to do with the real conditions of the hotel. Room was very old and in terrible condition. Old drapes with small moth holes , dirty rusty toilet, broken safe deposit box, leaking fawcet. Old smelly carpets. Dont let be fooled by the lovely pictures. The reception, bar and indian garden indeed are nice, but the rooms are old and dirty. Very nice and helpful attitude of the hotel staff. That would be the only true thing about the rest of the reviews.

Posted by , from MR on 22 Jun. 2015

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5 out of 5

Return to an elegant era

Pros: Close restaurants
This is a beautiful hotel, perfectly located in Brussels. You can walk to great shopping areas, Grand Place, and other attractions from here. The lobby and cafe are gorgeous. The outdoor area of the cafe is a great place for people watching. The room was large and pleasant, and the bathroom was beautifully appointed and spacious. I would love to return again.

Posted by , from Spokane, WA on 4 Apr. 2012

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5 out of 5

perfect location

Pros: Close restaurants, Quiet
Great location, walking distance to central sights and restaurants. Beautiful hotel, great concierge help. Room and view over square was terrific, clean and spacious.

Posted by , from New York on 7 Feb. 2011

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5 out of 5

Metropole Hotel

Classic Hotel, suggested the style of the 19th Century's Golden Age. Good location for walking to the Grand Place. Staff was very helpful. Clean room. Taxi driver took the long route to the hotel from the train station, claiming construction detours etc, half the time and price going back...it is a direct shot on the underground to Gare Midi and Eurostar, but we did not want to lug our extra baggage on the Metro. Much nicer having the hotel book the taxi on the trip back!!!!!!!!!!!!! Really a pretty hotel...

Posted by on 9 Aug. 2009

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5 out of 5

Nice hotel in the heart of Brussels

I stayed here on business in September 2008 and was very happy. City Hall and dozens of restaurants are just blocks away making this a great place to stay on business or pleasure. I'm planning another visit in April 2009.

Posted by on 28 Mar. 2009

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Renovations + Closures

The following facilities are closed on Christmas Day (25 December) and New Year's Day (1 January):

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. There are 11 meeting rooms available. A fitness center, a terrace, and concierge services are also featured at the luxury Hotel Metropole. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Brussels hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 5 levels
  • Built in 1895
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brussels (BRU-Brussels - National) (16.2 km / 10 mi)
  • Train station: Brussels-Congress Station (1.9 km / 1.2 mi)
  • Metro station: De Brouckere Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Metropole offers 251 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Metropole has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 3:00 PM - midnight.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 3:00 PM - midnight.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 50 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • One child stays free
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 75 per room
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 50 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropole Brussels
  • Metropole Hotel Brussels
  • Hotel Metropole Brussels
  • Metropole
  • Metropole Hotel
  • Hotel Metropole Hotel
  • Hotel Metropole Brussels
  • Hotel Metropole Hotel Brussels

You should know

  • Hotel Metropole offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.