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Overview of The Lenox Hotel Boston

Photo gallery

Featured Image
LCD TV, iPod dock, pay movies
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.7/5 Exceptional
2,341 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

Popular LocationCopley Place3 min walk
Popular LocationPrudential Tower4 min walk
Popular LocationCopley Square5 min walk
AirportBoston, MA (BOS-Logan Intl.)19 min drive

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    About this area

    Boston

    In the city center, The Lenox Hotel Boston is in Boston's Back Bay neighborhood, a walkable area with great shopping. Boston Opera House and Boston Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Take an opportunity to explore the area for water adventures such as boat tours.

    Map
    Popular Location

    What's nearby

    • Copley Place - 3 min walk
    • Prudential Tower - 4 min walk
    • Copley Square - 5 min walk
    • Hynes Convention Center - 6 min walk
    • Northeastern University - 18 min walk

    Getting around

    • Copley Station - 2 min walk
    • Boston-Back Bay Station - 6 min walk
    • Boston, MA (BOS-Logan Intl.) - 15 min drive

    Restaurants

    • Venue 1 – Serves breakfast, brunch, lunch, and dinner.
    Questions about this property?Find answers

    About this property

    The Lenox Hotel Boston

    3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 53 per day
    Extended parking: USD 53 per night
    Electric car charging station
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
    3 restaurants
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    In-room child care (surcharge)
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    Chinese
    English
    French
    Greek
    Russian
    Spanish
    Thai
    Vietnamese

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (3000 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Heating (climate-controlled)
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable/satellite channels
    iPod dock
    LCD TV
    Pay movies
    Premium channels

    Food and drink

    Free bottled water
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Turndown service

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

    Pets

    Pets stay free
    Dogs only
    1 per room (up to 50 lbs)

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for USD 30.00 per night
    Free cribs (infant beds)

    Property payment types

    American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 20 and USD 50 per person (approximately)
    • Valet parking fee: USD 53 per day (in/out privileges)
    • Extended parking fee: USD 53 per night
    • Rollaway bed fee: USD 30.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Tax ID - C0015530350.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
    • This property advises that enhanced cleaning and safety measures are currently in place.
    • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
    • Personal protective equipment, including masks, will be available to guests.
    • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    4.7
    Exceptional
    5 - Excellent
    1,807
    4 - Good
    435
    3 - Okay
    65
    2 - Mediocre
    27
    1 - Poor
    7
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Mar 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Excellent atmosphere and facilities. Loved the restaurant - amazing food. The staff were great and always quick to help with anything you needed. Only tiny issue we had was a dodgy shower and safe not working but they fixdd these within 1hr of us arriving so cant really complain. Lovely hotel in a great location. Would love to stay there again!

        Stayed 5 nights in Mar 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        I loved the location of the hotel. Walking distance to a lot of locations we wanted to see. Amazing customer service!

        Stayed 2 nights in Mar 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        Love the Lenox

        Love the Lenox. The rooms are good size, the location is amazing and staff exceptional.

        Stayed 1 night in Dec 2019