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1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Guest reviews

4.5/5 Wonderful
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationHarvard University5 min walk
Popular LocationHarvard Square5 min walk
Popular LocationBoston University4 min drive
AirportBoston, MA (BOS-Logan Intl.)16 min drive

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    About this area

    Cambridge

    Located in Cambridge, The Charles Hotel is in the city center and on a river. Travelers eager for a bit of culture can stop by Boston Museum of Fine Arts, while those wishing to experience the area's natural beauty can explore Boston Public Garden and Boston Common. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

    Map
    Popular Location

    What's nearby

    • Harvard University - 5 min walk
    • Harvard Square - 5 min walk
    • Boston University - 4 min drive
    • Fenway Park - 5 min drive
    • Massachusetts Institute of Technology (MIT) - 10 min drive

    Getting around

    • Boston Yawkey Station - 5 min drive
    • Harvard Square Station - 6 min walk
    • Logan Intl. Airport (BOS) - 16 min drive

    Restaurants

    • Henriettas Table – Alfresco dining restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.
    • Noir Bar – Alfresco dining cocktail bar. Serves light fare daily.
    • Benedetto – Alfresco dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
    • Regattabar Jazz Club – Bar offering American cuisine. Serves light fare on select days. Reservations required.
    • Pronto – Delicatessen offering American cuisine. Serves breakfast, lunch, and light fare daily.

    About this property

    The Charles Hotel

    3 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a spa tub are onsite. All 295 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: USD 45.00 per day
    • Valet parking: USD 50.00 per night
    • Electric car charging station
    • Limo/town car service

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 10-40 for adults and USD 10-40 for children
    • 3 restaurants and 1 coffee shop/café
    • 2 bars/lounges
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Free bicycle rentals
    • Full-service spa
    • Spa tub
    • Steam room

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Refrigerator (on request)
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • Filipino
    • French
    • Hindi
    • Indonesian
    • Spanish

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (18000 square feet)

    Outdoors

    • Outdoor furniture

    Spa

    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Down comforter
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Deep soaking bathtub
    • Designer toiletries
    • Hair dryer

    Entertainment

    • Cable channels
    • LCD TV
    • Pay movies
    • Premium channels

    Food and drink

    • Minibar
    • Refrigerator (on request)

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free long-distance calls
    • Free newspapers
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe
    • Slippers
    • Soundproofing

    Policies

    Check-in

    Check-in from 3:00 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 50 per pet, per stay
    Dogs only
    1 per room (up to 50 lbs)
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are available for USD 20.0 per day
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 10 and USD 40 for adults, USD 10 and USD 40 for children (approximately)
    • Self parking fee: USD 45.00 per day
    • Valet parking fee: USD 50.00 per night (in/out privileges)
    • Pet fee: USD 50 per pet, per stay
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Tax ID - C0015240490
    This property advises that enhanced cleaning and guest safety measures are currently in place
    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
    Personal protective equipment, including masks and gloves, will be available to guests
    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
    Contactless check-in and contactless check-out are available
    Individually-wrapped food options are available through room service
    Each guestroom is kept vacant for a minimum of 24 hours between bookings
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    Children under 16 years old are not allowed in the spa without adult supervision

    Guest reviews

    Overall score and ratings for The Charles Hotel

    4.5
    Wonderful
    5 - Excellent
    652
    4 - Good
    255
    3 - Okay
    58
    2 - Mediocre
    15
    1 - Poor
    19
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Stayed 1 night in Aug 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Down -rated slightly : No coffee machine in the room . No advance notice that the hotel front entrance was being renovated . High price ($45 ) for overnight parking . The essentials were on target : The room was quiet and clean .

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort
    Return after renovation complete

    Beautiful room, great staff. But the hotel is currently undergoing major renovation which was not mentioned in any obvious way at eve time of making the renovation. Really detracted from the experience and will stay elsewhere until the work is done.

    Stayed 2 nights in Jul 2020