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4.5 out of 5

"I was hoping to have tea from the coffee and tea bar in the afternoon but was told it had shut down for the day. " More

By a verified traveller on Sat 25 Jan 2020

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Hotel Description

3-star boutique hotel near Newbury Street

Heart of Boston

Within a 10-minute walk of this South End hotel, you'll find Newbury Street and Copley Square. Copley Place and Charles Playhouse are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 56 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include iPod docks, coffee/tea makers, and down comforters.

Back Bay King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$150* Per night/room 14 Jun. - 15 Jun.

South End Corner King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Staypineapple, A Delightful Hotel, South End ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staypineapple, A Delightful Hotel, South End

Everyone (5)
4 out of 5
I was hoping to have tea from the coffee and tea bar in the afternoon but was told it had shut down for the day.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Edward- GM

The Trophy Room Opens Monday to Friday at 4pm but we are always happy to find coffee or tea for you to relax at any time.

5 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Edward- GM

Thank you

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

4 May 2019 by Edward - GM

Thank you !

5 out of 5
Staypineapple was a nice quirky place among the more regular hotels in the area. The pineapple themed definitely made it an upbeat stay.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Edward- GM

Thank you for your kind review. We are looking forward to your return.

5 out of 5

Posted by on 6 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Edward

Thank you

3 out of 5
Hidden fees Charging fifteen dollars for a water bottle (mandatory fee).

Posted by on 29 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Lacey King- General Manager

Thank you for the feedback Sutters. We're working with our partners to assure that all costs are transparent, as well as working with our team to explain them. We do hope to have the opportunity to serve you again.

About the Staypineapple, A Delightful Hotel, South End

Location 26 Chandler St, Boston, MA 02116

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Staypineapple, A Delightful Hotel, South End . This 3-star Boston hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 8 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (7.3 km / 4.5 mi)
  • Train station: Boston-Back Bay Station (0.9 km / 0.6 mi)
  • Metro station: Arlington Station (0.7 km / 0.4 mi)

Room Amenities

Staypineapple, A Delightful Hotel, South End offers 56 accommodations with iPod docking stations and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Trophy Room - This bistro specializes in American cuisine and serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0014880350. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - C0014880350
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.17 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chandler Inn Hotel Boston
  • Chandler Boston
  • Staypineapple, A Delightful Hotel, South End Hotel
  • Staypineapple, A Delightful Hotel, South End Boston
  • Staypineapple, A Delightful Hotel, South End Hotel Boston

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.