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5.0 out of 5

"The layout of the room, with a kitchen. There were things that didn’t work, like the coffee maker and certain lights. The breakfast is very sad. No fr ... " More

By a verified traveller on Fri 27 Nov 2020

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Hotel Description

3-star hotel near Boston Medical Center

In Boston

Within a 15-minute walk of this South End hotel, you'll find Boston Medical Center and Northeastern University. Boston Museum of Fine Arts and Copley Place are also within 2 miles (3 km).

Free breakfast

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and laundry service. Enjoy the free continental breakfast each morning.

Free WiFi, kitchenettes

The 135 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, dining areas, and flat-screen TVs with cable channels. Housekeeping is available once per stay.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$171* Per night/room 19 Feb. - 20 Feb.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Boston Downtown / South End ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott Boston Downtown / South End

Everyone (1) Couples (1) Family (3)
5 out of 5
The layout of the room, with a kitchen. There were things that didn’t work, like the coffee maker and certain lights. The breakfast is very sad. No fresh fruit, or butter, jelly. No choice of muffin just one type. There was cereal but to get milk was a special request. I know there is a pandemic but this was truly sad.

Posted by , from NY on 27 Nov. 2020

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Comment from Hotel Management

10 Dec. 2020 by Cindy

Dear Guest, Thank you for the 5 star rating. We do appreciate the feedback as it helps us be better and really appreciate the high rating in spite of the issues. Hope to see you back very soon! Sincerely, Residence Inn SE Boston

5 out of 5
Overall very satisfied. Very comfortable and relaxing, everything was more than I expected. Would definitely stay again and recommend to family and friends.👍

Posted by on 14 Aug. 2020

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Comment from Hotel Management

14 Aug. 2020 by m

Thank you for staying with us. We appreciate your feedback and welcome a return stay.

5 out of 5
Friendly staff, clean property, good breakfast, all around pleasant stay

Posted by on 24 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Ronia

Thank you for your feedback. We hope you visit our property again for your next visit to Boston. All the best, Ronia Stewart Operations Manager

5 out of 5
Parking lot small but great place! We will be back and stay again!

Posted by on 2 Jul. 2019

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Comment from Hotel Management

20 Aug. 2019 by Simone E.

Thanks for staying with us. We appreciate your feedback!

About the Residence Inn by Marriott Boston Downtown / South End

Location 2001 Washington Street, Boston, MA 2119

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Boston hotel is smoke free.

  • 135 guestrooms or units
  • 6 levels
  • 1309 sq ft of conference space
  • Continental breakfast (free)
  • Bar or lounge
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Boston Ruggles Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • In-room kitchenette
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0015490351. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • State tax ID - C0015490351
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Boston Downtown South End Aparthotel
  • Residence Inn Marriott Boston Downtown South End
  • Resince Inn riott Boston End
  • By Marriott Boston End Boston
  • Residence Inn by Marriott Boston Downtown / South End Hotel
  • Residence Inn by Marriott Boston Downtown / South End Boston
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.