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4.3 out of 5

"The rooms were exceptionally quiet. The staff was attentive and kind Especially Heather (front desk and Chris (door man) The History of the building ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

4-star romantic hotel near Copley Square

City center retreat

Within a 10-minute walk of this Back Bay hotel, you'll find Newbury Street and Copley Square. Copley Place and Charles Playhouse are also within half a mile (1 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 225 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. IPod docks, coffee/tea makers, and down comforters are also available. Housekeeping is available on request.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$184* Per night/room 2 Nov. - 3 Nov.

Grand Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Loews Boston Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Boston Hotel

Everyone (4) Couples (1) Family (1)
2 out of 5
Open check in I was told I would receive a $10 Uber voucher. When you check out the hotel applies this $20 fee for WiFi and running the hotel amenities. Upon checking out they tell you at the desk “you received a $10 Uber voucher” I told them I never received an email. “Sorry I can send again but you need to use it by the end of the day” hmmmm I’m checking out and leaving the city of Boston.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Ryan

Thank you so much for your feedback! We will escalate your concern with our vendor as to why you never received your voucher.

5 out of 5
The rooms were exceptionally quiet. The staff was attentive and kind Especially Heather (front desk and Chris (door man) The History of the building was very intriguing too. The only real complaint was the overwhelming fragrance they used as an air freshener for the elevators and entranceway.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by Ryan Hawkins

Thank you for your feedback!

4 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Ryan Hawkins

Thank you for your feedback!

5 out of 5
The property was centrally located in downtown Boston area and convenient to many restaurants & other amenities.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Ryan Hawkins

Thank you for your feedback!

5 out of 5
Nice hotel close to restaurants and downtown attractions.

Posted by on 4 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Ryan Hawkins

Thank you for your feedback!

4 out of 5

Less than a four-star hotel

Pros: We liked the staff and their helpful and positive attitude.
Cons: We didn't feel that the value offered by the hotel was commensurate with the cost.
Location: Great shopping and fun restaurants of every strip in easy walking distance. In fact, I can recommend Back Bay Harry's, which is essentially adjacent.
The hotel is enjoyable enough, although I'd stop short of a four-star rating because the room was less spacious and comfortable than I'd perceived it to be from the online listing. When we made the booking, we were assured that we'd have a room with a view and--unless a "view" is defined as "anything you can see out the window--I don't feel that we had enjoyable view at all. Those things said, the staff was excellent...friendly, eager to help, refreshing.

Posted by , from New York, NY on 13 Mar. 2017

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5 out of 5

Great hotel, exceptional employees

Pros: The rooms were beautiful, quiet, great bed, shower and views.
I arrived at the Loews Hotel hours before check-in time. Immediately, Sandy offered me a room facing inside but she said it would only be an hour for my preferred view. They checked my bags while I went to breakfast. When I returned, still before check-in my room was ready. I was only there for one night and had an extra hour before I headed to the airport. Again, they checked my bags. There were at least three times during my stay when I was struck by the professionalism and warm hospitality. As I left I tried and failed to give Sandy a tip for great service and she just smiled and said, but that's my job. If only more people were like the staff at the Loews I would look forward to traveling for work.

Posted by on 23 Feb. 2017

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 20 to April 1:

  • Dining venue

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Loews Boston Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 10 levels
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1925
  • Dining venue
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (7.9 km / 4.9 mi)
  • Train station: Boston-Back Bay Station (1 km / 0.6 mi)
  • Metro station: Arlington Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Loews Boston Hotel offers 225 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Precinct Kitchen and Bar - This restaurant specializes in American cuisine and serves dinner and light fare. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0014330351. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • State tax ID - C0014330351
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.40 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Loews
  • Boston Loews Hotel
  • Hotel Loews Boston
  • Loews Boston
  • Loews Boston Hotel
  • Loews Hotel Boston
  • Back Bay Hotel
  • Loews Boston Hotel Hotel
  • Jurys Boston Hotel
  • Jurys Hotel Boston
  • Loews Boston Hotel Boston
  • Loews Boston Hotel Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.