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4.7 out of 5

"The rooms were exceptionally quiet. The staff was attentive and kind Especially Heather (front desk and Chris (door man) The History of the building ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

4-star romantic hotel near Newbury Street

City center retreat

Within a 10-minute walk of this Back Bay hotel, you'll find Newbury Street and Copley Square. Copley Place and Charles Playhouse are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A lobby fireplace, dry cleaning, and luggage storage are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 225 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Grand Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Back Bay Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loews Boston Hotel ratings based on 102 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Loews Boston Hotel

Everyone (12) Couples (1) Family (1)
2 out of 5
Open check in I was told I would receive a $10 Uber voucher. When you check out the hotel applies this $20 fee for WiFi and running the hotel amenities. Upon checking out they tell you at the desk “you received a $10 Uber voucher” I told them I never received an email. “Sorry I can send again but you need to use it by the end of the day” hmmmm I’m checking out and leaving the city of Boston.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Ryan

Thank you so much for your feedback! We will escalate your concern with our vendor as to why you never received your voucher.

5 out of 5
The rooms were exceptionally quiet. The staff was attentive and kind Especially Heather (front desk and Chris (door man) The History of the building was very intriguing too. The only real complaint was the overwhelming fragrance they used as an air freshener for the elevators and entranceway.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by Ryan Hawkins

Thank you for your feedback!

4 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Ryan Hawkins

Thank you for your feedback!

5 out of 5
The property was centrally located in downtown Boston area and convenient to many restaurants & other amenities.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Ryan Hawkins

Thank you for your feedback!

5 out of 5
Nice hotel close to restaurants and downtown attractions.

Posted by on 4 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Ryan Hawkins

Thank you for your feedback!

4 out of 5

Less than a four-star hotel

Pros: We liked the staff and their helpful and positive attitude.
Cons: We didn't feel that the value offered by the hotel was commensurate with the cost.
Location: Great shopping and fun restaurants of every strip in easy walking distance. In fact, I can recommend Back Bay Harry's, which is essentially adjacent.
The hotel is enjoyable enough, although I'd stop short of a four-star rating because the room was less spacious and comfortable than I'd perceived it to be from the online listing. When we made the booking, we were assured that we'd have a room with a view and--unless a "view" is defined as "anything you can see out the window--I don't feel that we had enjoyable view at all. Those things said, the staff was excellent...friendly, eager to help, refreshing.

Posted by , from New York, NY on 13 Mar. 2017

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5 out of 5

Great hotel, exceptional employees

Pros: The rooms were beautiful, quiet, great bed, shower and views.
I arrived at the Loews Hotel hours before check-in time. Immediately, Sandy offered me a room facing inside but she said it would only be an hour for my preferred view. They checked my bags while I went to breakfast. When I returned, still before check-in my room was ready. I was only there for one night and had an extra hour before I headed to the airport. Again, they checked my bags. There were at least three times during my stay when I was struck by the professionalism and warm hospitality. As I left I tried and failed to give Sandy a tip for great service and she just smiled and said, but that's my job. If only more people were like the staff at the Loews I would look forward to traveling for work.

Posted by on 23 Feb. 2017

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5 out of 5

Well located, well-appointed hotel

Pros: Location. Service.
Cons: Housekeeping did not come back to clean our room one day after had put the privacy sign out.
Location: Boston Common. Trinity Church. Boston Public Library. Duck Tours. The Prudential Center.
My recent stay at the Loew's was wonderful. While our room wasn't huge the king size bed was super comfy and the bedding pretty luxurious. We loved the location of being so close to Copley Square, the Boston Public Library and Boston Common. I was in town for a conference at the Fairmont and would stay at the Loew's again in a heartbeat. The staff found out that my boyfriend and I were recently engaged and sent champagne and chocolate covered strawberries to our room! Between the decent restaurant (Precinct) and the always-open coffee bar in the lounge, I highly recommend the Loew's!

Posted by , from Philadelphia, PA on 11 Nov. 2015

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Comment from Hotel Management

4 Dec. 2015 by Director of Operations.

Thank you Jessica. We are glad you had the opportunity to stay with us and enjoyed everything the hotel offers. I have shared your comments with our Director of Housekeeping, and we both sincerely apologize for not properly servicing your room. Thank you again for staying with us. We appreciate your business and look forward to welcoming you back sometime soon.

5 out of 5

Great Location in Back Bay

Pros: The Precinct Bar and the oysters were terrific!
Location: The location is great, and in walking distance to Newbury Street, and the South End restaurants.
The hotel we always stay in Boston was booked. We were hesitant to try a new hotel, but did so based on the reviews on this site. The Loews Hotel in Boston Back Bay certainly lived up to the reviews. The hotel was recently renovated, and it is clean, the rooms are very comfortable, and it's a very classy place! We look forward to staying at the Loews Boston in the future!

Posted by , from Vermont on 27 Oct. 2015

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Comment from Hotel Management

1 Nov. 2015 by Ryan Steele - Director of Operations

Penny, We're thrilled you were able to give us a try and we are elated to hear the wonderful feedback. Thank you for taking the time to share your experience. We hope you were able to take advantage of our "Shuck for a Buck" promotion in Precinct Kitchen + Bar. We serve fresh local oysters for $1 daily from 4pm - 6pm. We can't wait to see you again soon!

5 out of 5


It was our first time to Boston. The staff was extremely helpful, our room was clean and the location was perfect. Will definitely be returning.

Posted by , from Boston on 2 Sep. 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Loews Boston Hotel. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 10 levels
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1925
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge)


  • Airport: Boston, MA (BOS-Logan Intl.) (7.1 km / 4.4 mi)
  • Train station: Boston-Back Bay Station (1 km / 0.6 mi)
  • Metro station: Arlington Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews Boston Hotel offers 225 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Precinct Kitchen and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0014330351.

  • Debit cards not accepted
  • Tax ID - C0014330351
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.40 per accommodation, per night

The resort fee includes:

  • Nearby fitness center access
  • Phone calls
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 22 per person (approximately)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Loews
  • Boston Loews Hotel
  • Hotel Loews Boston
  • Loews Boston
  • Loews Boston Hotel
  • Loews Hotel Boston
  • Back Bay Hotel
  • Loews Boston Hotel Hotel
  • Jurys Boston Hotel
  • Jurys Hotel Boston
  • Loews Boston Hotel Boston
  • Loews Boston Hotel Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.