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4.4 out of 5

"Hotel was in a good location, staff were helpful and attentive. Room was OK (no microwave or coffee maker). Mattress was uncomfortably hard. " More

By a verified traveller on Mon 29 Mar 2021

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Hotel Description

4-star romantic hotel near TD Garden

Central Boston getaway

A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of The Freedom Trail. Boston Harbor and Faneuil Hall Marketplace are also within half a mile (1 km).

Fitness center

A fitness center is featured at this hotel, along with WiFi in public areas and express check-out. Traveling on business? Take advantage of the laundry service and Internet in public areas. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi, flat-screen TVs

The 112 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Other amenities include wired Internet, premium bedding, and hair dryers. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$171* Per night/room 5 Jul. - 6 Jul.

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Bed Type Selected At Check-In)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Hearing, Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kimpton Onyx Hotel, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Onyx Hotel, an IHG Hotel

Everyone (11) Couples (1) Family (3)
4 out of 5
Hotel was in a good location, staff were helpful and attentive. Room was OK (no microwave or coffee maker). Mattress was uncomfortably hard.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Jessica

Thank you so much for sharing your stay with us. I'm sorry that the mattress was not to your liking. For future stays, we do have a microwave available in the lobby for guests to use, and coffee makers upon request. I hope you enjoyed Boston!

5 out of 5

Posted by on 22 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Jessica

I hope you enjoyed your time in Boston as much as your stay at Kimpton Onyx!

5 out of 5
The ability to adjust the hit/cold water was difficult.

Posted by on 3 Jan. 2020

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5 out of 5

Posted by on 14 Dec. 2019

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4 out of 5
The location was good. The hotel was clean. The bed was comfortable. The bathroom was a little small but clean. The front desk staff was friendly and helpful. Morning coffee was good. The only negative thing I can really say about this hotel is that they charge a “resort” fee which basically is a “WiFi” fee. Overall a good hotel.

Posted by on 31 Oct. 2019

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5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by Jessica_GM

Thank you for staying with us

5 out of 5
Surprise Tax and her to stay. Say Cost of Free WiFi.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

18 Sep. 2019 by Jessica

Thank you for sharing your feedback with us

4 out of 5
The location is a bit dubious, especially when traveling with children and elderly.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

18 Sep. 2019 by Jessica

Glad we were a great fit for your trip to Boston! Best wishes

5 out of 5

Posted by on 10 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Jessica - GM

Thank you for staying with us!

5 out of 5
We always enjoy our stay at the Onyx. Great staff and facility conveniently located near the Boston Garden.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Jessica

Thanks for the awesome feedback! See you soon

About the Kimpton Onyx Hotel, an IHG Hotel

Location 155 Portland St, Boston, MA 02114

Property Features

As a guest of Kimpton Onyx Hotel, an IHG Hotel, you'll find a fitness center, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 500 square feet (46 square meters) and includes a meeting room. Public spaces have WiFi and wired Internet for a fee. The business-friendly Kimpton Onyx Hotel, an IHG Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 4-star Boston hotel is smoke free.

  • 112 guestrooms or units
  • 11 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: Logan International Airport (BOS) (5.2 km / 3.2 mi)
  • Train station: Boston North Station (0.3 km / 0.2 mi)
  • Metro station: Haymarket Station (0.4 km / 0.3 mi)

Room Amenities

Kimpton Onyx Hotel, an IHG Hotel offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls and litter boxes are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is C0030600351. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • State tax ID - C0030600351
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Onyx
  • Onyx Boston
  • Onyx Hotel
  • Onyx Hotel Boston
  • Onyx Hotel Kimpton
  • Kimpton Onyx Hotel Boston
  • Kimpton Onyx Boston
  • Kimpton Onyx Hotel
  • Kimpton Onyx Hotel, An Ihg
  • Kimpton Onyx Hotel, an IHG Hotel Hotel
  • Kimpton Onyx Hotel, an IHG Hotel Boston
  • Kimpton Onyx Hotel, an IHG Hotel Hotel Boston

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.