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4.2 out of 5

"Very nice conveniently located hotel, nicely decorated, reasonably priced; BUT--pool was not open, which we weren't notified about when reserving and ... " More

By a verified traveller on Fri 23 Jul 2021

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Hotel Description

4-star hotel near Boston Opera House

Heart of Boston

A stay at this Downtown Boston hotel places you steps from Boston Opera House and a 5-minute walk from The Freedom Trail. Boston Common and Boston Harbor are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 502 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include memory foam beds, premium bedding, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$272* Per night/room 15 Aug. - 16 Aug.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Boston ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Boston

Everyone (14) Couples (4) Family (7)
4 out of 5
Very nice conveniently located hotel, nicely decorated, reasonably priced; BUT--pool was not open, which we weren't notified about when reserving and were told only ADA modified rooms available, so we couldn't be in rooms on same floor--also not notified when reserving. Additional charges/fees added nearly $1000 to bill (2 double rooms for 7 nights).

Posted by on 23 Jul. 2021

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4 out of 5
I did not like that there was no free buffet breakfast, or at least fresh coffee available other than in the room. I liked that the staff was very pleasant and that the bed was very comfortable.

Posted by on 20 Jul. 2021

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5 out of 5

Posted by on 3 Jul. 2021

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5 out of 5
Great location if you are looking to visit the Boston Aquarium/Long Ward/Quincy Market/Freedom trail and North Boston areas!

Posted by on 14 Jun. 2021

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5 out of 5
I loves the views of Boston from the hotel. Just breath taking and beautiful!!!! The hotel room was clean . The hotel was also very modern and updated . The restaurant was closed due to COVID but there was a little store open with light snacks and appitizer type foods. The hotel is very well located in downtown Boston and it is very walkable . The location is across from theaters and The Boston Opera House. Train stations are near by and its it sits next to China Town .You wont be disappointed!!

Posted by , from Atlanta on 31 Jan. 2021

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3 out of 5
Our room was clean and the staff was friendly but we were freezing all night in our room. We had the heat on all night but the room never warmed up.

Posted by , from Palm Coast on 26 Jan. 2021

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3 out of 5
The room was very nice and comfortable. I did NOT expect to get an additional surcharge for “incidentals” at check in, however, and had that been factored into the advertised price I would NOT have selected this hotel. It started off my stay with a very bad taste. I spent the remainder of my stay afraid to use anything in my room for fear of incurring further hidden fees. It overshadowed & made my stay less enjoyable.

Posted by on 31 Jan. 2020

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3 out of 5
Pros: Close to all major stores and financial district. The morning breakfast. Cons: expensive daily parking, room wasn’t clean properly plus the hotels restaurant wasn’t the best.

Posted by on 27 Dec. 2019

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4 out of 5
Location to the Boston Opera House is great. Rooms are nice and clean. The city view is awesome.

Posted by on 22 Dec. 2019

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5 out of 5
The hotel was beautiful and the staff was great. We enjoyed our stay.

Posted by on 1 Dec. 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Regency Boston. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 22 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Logan International Airport (BOS) (8.3 km / 5.2 mi)
  • Train station: Boston South Station (0.7 km / 0.4 mi)
  • Metro station: Chinatown Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Boston offers 502 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Avenue One Express Lounge - Onsite lobby lounge.

Avenue One Restaurant - This restaurant serves breakfast and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0015630350. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • State tax ID - C0015630350
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Resort fee (January 01 - December 31): USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 18 per person (approximately)
  • Self parking fee: USD 40.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hyatt
  • Boston Hyatt Regency
  • Boston Regency
  • Boston Regency Hyatt
  • Hyatt Boston
  • Hyatt Boston Regency
  • Hyatt Regency Boston
  • Hyatt Regency Hotel Boston
  • Regency Boston
  • Regency Hyatt Boston
  • Hyatt Regency Boston Hotel Boston
  • Hyatt Regency Boston Hotel
  • Hyatt Hotel Boston
  • Boston Hyatt Harborside
  • Hyatt Regency Boston Hotel
  • Hyatt Regency Boston Boston
  • Hyatt Regency Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.