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4.4 out of 5

"The hotel is a short shuttle ride to Logan airport. The room was large with a separate bedroom. It was a 5 to 10 minute walk to the rail system. They ... " More

By a verified traveller on Mon 24 May 2021

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Hotel Description

3.5-star hotel near New England Aquarium

Near the airport

Your stay at this East Boston hotel places you within 3 miles (5 km) of New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the fitness center and perks like free train station pick-up.

MP3 docks, WiFi

Featuring conveniences like living rooms and refrigerators, the 273 guestrooms also offer MP3 docks and LCD TVs with cable channels. Other amenities include WiFi, wired Internet, and microwaves.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$175* Per night/room 6 Jul. - 7 Jul.

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Boston Logan Airport ratings based on 45 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Boston Logan Airport

Everyone (23) Couples (5) Family (18)
5 out of 5
The hotel is a short shuttle ride to Logan airport. The room was large with a separate bedroom. It was a 5 to 10 minute walk to the rail system. They had a breakfast that was served each morning.

Posted by on 24 May 2021

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Comment from Hotel Management

24 May 2021 by Melissa

Thank you for reviewing your recent stay with us. I'm glad you had a great stay. We hope to see you in the near future at the Embassy Suites Boston Logan Airport!

5 out of 5
5 minute walk to the T

Posted by on 20 May 2021

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Comment from Hotel Management

21 May 2021 by Customer Service

Thank you for taking the time to share this lovely review! We're so glad to know you had such an enjoyable experience with us at Embassy Suites by Hilton Boston at Logan Airport. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day!

5 out of 5
x

Posted by on 19 May 2021

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Comment from Hotel Management

20 May 2021 by Customer Service

Thanks! It's outstanding your time at Embassy Suites by Hilton Boston at Logan Airport was fantastic. We can't wait until your next visit! Have a spectacular day!

4 out of 5
The cost of valet parking was way too high. They price gouge knowing there are no other parking options available.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Customer Service

Thank you for this lovely rating! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Embassy Suites by Hilton Boston at Logan Airport. We'd like to share an even better experience with you soon. Have a nice day!

4 out of 5
The shower head in my room needs to be fixed and The refrigerator was leaking.

Posted by on 6 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by Customer Service

Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

4 out of 5
Nice sized room. Comfy bed. Friendly staff. Nothing open due to Covid-19 but they did give you a flyer for food.

Posted by , from Boston on 14 Dec. 2020

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Comment from Hotel Management

14 Dec. 2020 by Customer Service

Thank you for the excellent rating, Clinton! We're so glad that you've enjoyed your stay at Embassy Suites by Hilton Boston at Logan Airport so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

2 out of 5
Rooms were OK. The filter to the air condition unit doesn't look like it's been changed in over a year. The shower had black hair still on the walls so I'm not sure how thorough the cleaning is here. Guests down the hallway had doors open with music blaring and yelling and screaming at 11pm. On arrival I asked where to park and was told it was valet only, $55 for overnight. Would have been nice to know that in advance. Wont stay here again.

Posted by , from Radford, VA on 1 Nov. 2020

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Comment from Hotel Management

2 Nov. 2020 by Customer Service

We appreciate the feedback, Chris. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5
We had to leave before the boxed breakfast was ready, so we did not get breakfast. The room was clean, but it was missing linens for the sofa bed and the in room coffee did not work. Our room was one door down from the elevator and people getting off the elevator as late as 2:30 am were quite loud.

Posted by , from Houston on 20 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by Laura

Thank you for your stay with us. We greatly appreciate all of your feed back and hope to have you again in the future.

5 out of 5
It was easy and very pleasant.

Posted by on 9 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by Laura

Thank you for your stay with us. We greatly appreciate you feed back and look forward to having you again in the future.

5 out of 5
Amenities were not available me due to COVID. The check - in was quick, friendly and informative.

Posted by , from Colorado on 6 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by Laura

Thank you for your stay with us. We greatly appreciate you feed back and look forward to having you again in the future.

About the Embassy Suites Boston Logan Airport

Location 207 Porter St, Boston, MA 02128

Property Features

Embassy Suites Boston Logan Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. For a fee, parking is available. This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 10 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan International Airport (BOS) (3.5 km / 2.2 mi)
  • Train station: Chelsea Station (6.1 km / 3.8 mi)
  • Metro station: Airport Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Boston Logan Airport offers 273 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Porter Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Espresso Bar-Starbucks - Onsite coffee shop. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0015410351. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0015410351
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Administrative fee: USD 4.99 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Logan Airport Embassy Suites
  • Embassy Suites Boston Logan Airport
  • Embassy Suites Hotel Boston Logan Airport
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Hotel Boston
  • Embassy Suites Logan Airport Hotel
  • Embassy Suites Logan Airport
  • Embassy Suites Boston Logan
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Boston
  • Embassy Suites Boston Logan Airport Hotel Boston

You should know

  • Embassy Suites Boston Logan Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.