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Overview of Boston Park Plaza

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Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Guest reviews

4.1/5 Very Good
7,223 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationCopley Square6 min walk
Popular LocationBoston Public Garden7 min walk
Popular LocationBoston Common10 min walk
AirportBoston, MA (BOS-Logan Intl.)13 min drive

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    About this area

    Boston

    In the city center, Boston Park Plaza is in Boston's Back Bay neighborhood, an area with good shopping. Copley Place and Newbury Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Public Garden and Boston Common. Check out an event or a game at Fenway Park, and consider making time for New England Aquarium, a top attraction not to be missed. Discover the area's water adventures with sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Arlington Station is just steps away and Boylston Station is 8 minutes by foot.

    Map
    Popular Location

    What's nearby

    • Copley Square - 6 min walk
    • Boston Public Garden - 7 min walk
    • Boston Common - 10 min walk
    • Copley Place - 10 min walk
    • Boston Opera House - 11 min walk

    Getting around

    • Arlington Station - 2 min walk
    • Boston-Back Bay Station - 9 min walk
    • Boston, MA (BOS-Logan Intl.) - 14 min drive

    Restaurants

    • STRIP by Stega – Steakhouse with a bar offering American cuisine. Serves dinner daily.
    • Off the Common – Restaurant with a bar offering local cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily.
    Questions about this property?Find answers

    About this property

    Boston Park Plaza

    2 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a 24-hour business center, and a conference center are onsite. All 1060 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and Smart TVs with digital channels. Guests will also find Netflix, room service, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 20 per night)
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 65 per night
    Parking nearby: USD 40 per day

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 26 per person
    2 restaurants and 2 coffee shops
    3 bars/lounges
    Room service available

    Things to do

    Aerobics classes
    Art gallery
    Fitness center
    Pilates classes
    Yoga classes

    Family friendly

    Dry cleaning service
    Grocery/convenience store
    Laundry facilities

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    French
    German
    Italian
    Japanese
    Korean
    Portuguese
    Russian
    Spanish

    Business services

    24-hour business center
    36 meeting rooms
    Computer station
    Conference center (50483 square feet of space)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding

    Bathroom

    Designer toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    47-inch Smart TV
    Digital channels
    Netflix
    Premium channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Iron/ironing board
    Laptop-compatible safe
    Phone

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Early check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    For more details, please contact the property using the information on the booking confirmation
    This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

    Pets

    Pets allowed for an extra charge of USD 75 per accommodation, per stay
    Dogs only
    1 per room (up to 25 lbs)

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding

    Property payment types

    American Express
    Discover
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 75.00 per night
    • Resort fee: USD 28.74 per accommodation, per night
    The resort fee includes:
    • Nearby fitness center access
    • Internet access
    • Newspaper
    • Phone calls

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 26 per person (approximately)
    • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
    • Valet parking fee: USD 65 per night (in/out privileges)
    • Nearby parking fee: USD 40 per day
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Tax ID - C0015390350.
    • Safety features at this property include a smoke detector.
    • This property advises that enhanced cleaning and safety measures are currently in place.
    • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Guest reviews

    4.1
    Very Good
    5 - Excellent
    3,232
    4 - Good
    2,452
    3 - Okay
    900
    2 - Mediocre
    412
    1 - Poor
    227
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Room comfort
    • Disliked: Cleanliness

    Felt very unwelcome , very poor service

    I don’t know what is because of COVID or regular service but it was very disappointing. There was absolutely no bell man or someone to help welcome and assist in baggage, it was very strange. An easy solution is them wearing a mask and gloves like the other employees. I also got an email before my stay stating the restaurant is open with 6 feet and sanitation etc and was told when I checked in that, no, that’s next week. Then don’t send me the information and get my hopes up! I was there to get my French citizenship, and was delighted I may be able to actually sit at a table and toast. There was also no food available at lunch time. It was either breakfast till 11 or dinner at 5. We didn’t know what to do. Where do we go, all stores and restaurants were boarded up. If we have to eat in the room, at the hotel, at least have the courtesy of serving food during the day. It was crazy for a 4 star hotel to not help customers by providing food at daytime. Overall we felt very unwelcome. Perhaps things are better in different circumstances but overall we will not return.

    Stayed 1 night in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The receptionist could have been more friendlier but besides that we enjoyed our stay and we will be back. In the heart of the city for sure. Great location.

    Stayed 3 nights in May 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in May 2020

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Apr 2020

    1/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    I have stayed here many times. The lady at the front desk whose name I believe is Lisa stated she was just doing me a favor by letting me stay as it was only for essential personnel. understandable for the times but I was given a much smaller room than I paid for, there was no breakfast as I had prepaid for, and she was quite rude about it. First time I have dealt with her and will be the last as I do not plan to stay there at all going forward..

    Stayed 1 night in Apr 2020