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4.0 out of 5

"The place was perfect until I reported several times about one of the blinds not working and they didn’t fix it. I believe if i would not have said a ... " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

4-star historic hotel near Newbury Street

City center stay

Within a 10-minute walk of this Back Bay hotel, you'll find Newbury Street and Boston Public Garden. Boston Common and Copley Place are also within half a mile (1 km).

Renovated in 2016

This historic hotel's 2 restaurants, 3 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the 36 conference rooms, 24-hour business center, and valet parking. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1060 guestrooms also offer WiFi and Smart TVs with digital channels. Netflix, room service, and coffee/tea makers are also available.

Superior Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$180* Per night/room 4 Oct. - 5 Oct.

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Run of House (Assigned at Check-in)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Boston Park Plaza ratings based on 76 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boston Park Plaza

Everyone (39) Couples (11) Family (23)
5 out of 5

Posted by on 12 Mar. 2020

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4 out of 5
The place was perfect until I reported several times about one of the blinds not working and they didn’t fix it. I believe if i would not have said anything about it then they would have charged it to my incidental fee, which is $75-$79 per night. Other than that, the place was spectacular. The ambiance, the decor, the wait in line to check-in was a pain, the room was great. I’d recommend it.

Posted by on 3 Mar. 2020

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4 out of 5
Someone came in the room multiple times while we were here

Posted by on 17 Feb. 2020

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2 out of 5
Upon check in after confirming my Reservation earlier in the day, our room was not available. Concierge had to change our room but then told us it was the same roomie that regards to me booking a king bed - just a different name and then we were told it was an hr and a half wait until housekeeping can get the “new” room available. This not what I expected for a romantic night in Boston especially since we had reservations that we almost missed. We had a very disappointing start to our first time at the plaza. Everything else was fine including cleanliness, room service, and amenities available.

Posted by on 16 Feb. 2020

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5 out of 5
It has been a long time since I was at the Park Plaza. The lobby is bright and inviting and the hotel staff were so nice.

Posted by on 5 Feb. 2020

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5 out of 5

Posted by on 2 Feb. 2020

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4 out of 5

Posted by on 31 Jan. 2020

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4 out of 5

Posted by on 23 Jan. 2020

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3 out of 5
Bathroom super small, facility fees and taxes that were put on top of room fee is ridiculous and we were kept up all night, literally until about 2:30-3am (had to call front desk) because of loudness of other guests nd we needed to get up and out early.

Posted by on 5 Jan. 2020

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5 out of 5
We mentioned it was our honey moon so they surprised us with something special! Much appreciated

Posted by on 23 Dec. 2019

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Property Features

There are 2 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50483 square feet (4690 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Boston Park Plaza. Parking is available for a fee. A complete renovation of Boston Park Plaza was completed in April 2016. This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 50483 sq ft of conference space
  • 4690 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (8.3 km / 5.2 mi)
  • Train station: Boston-Back Bay Station (0.9 km / 0.5 mi)
  • Metro station: Arlington Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Boston hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

STRIP by Stega - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Off the Common - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015390350. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0015390350
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Nearby fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Nearby parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Park Plaza
  • Boston Park Plaza Hotel
  • Hotel Boston Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • The Boston Park Plaza Hotel And Towers
  • The Boston Park Plaza Hotel
  • Boston Park Plaza Hotel
  • Boston Park Plaza Boston
  • Boston Park Plaza Hotel Boston

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.