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"Everything is clean and functional. Staff very friendly. Indoor pool is definitely a plus during winter time with kids " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

Enjoy the free WiFi at this Woburn hotel

In suburbs

Within 9 miles (15 km) of this hotel, you'll find The Freedom Trail and Boston Harbor. TD Garden and Tufts University are within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the fitness center and conveniences like express check-out and free newspapers.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 99 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus New Englander ratings based on 45 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus New Englander

Everyone (10) Couples (1) Family (4)
5 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Front Desk

Thank you for your amazing rating.

5 out of 5
Everything is clean and functional. Staff very friendly. Indoor pool is definitely a plus during winter time with kids

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Front Desk

Thank so much for your amazing review. We are more than happy to know that you enjoyed your stay with us. We hope to see in the future.

5 out of 5
Excellent location! Checking in was easy and the staff were knowledgeable.

Posted by on 23 Aug. 2019

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Comment from Hotel Management

17 Sep. 2019 by Front Desk

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

3 out of 5
Tucked away behind a closed bar, this Best Western was a decent stay, however the cleaning crew had the most obnoxious knocking that occured at 8am, and again at 10am. Check out for this locarion is 11am, so to be reminded twice before scheduled time to check out was incredibly rude. I dont know any property that needs to push guests out of the room.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

8 Aug. 2019 by GM

Thank you for your recent visit! We hope to host you again soon.

1 out of 5
Staff was so rude that we did not stay there. Stood waiting until single desk clerk could help someone scan a document, then she glanced over and said "all set now" to me who she had not previously address. Place looked run down and dirty, and there were no convenient rooms for my friend who has a wheelchair (we had asked for lower floor)

Posted by on 8 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by GM

We are surprised and concerned by your review as this type of feedback is unusual for us. We have a great staff; we’ve made every attempt to ensure our guests’ comfort and satisfaction. We deeply regret any aspect of your stay that may have fallen short. Because we’re always looking for ways to better accommodate you.

4 out of 5
Check in gentleman was quite cheerful and pleasant

Posted by on 18 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by GM

Thank you for the wonderful review. We’re delighted to know our friendly staff, added to your four-star visit. We hope to welcome you back to Best Western New Englander Woburn!

4 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by GM

We are delighted you had a pleasant stay with us at Best Western New Englander Woburn! Thank you and we can’t wait to provide you with another enjoyable experience the next time you are visiting the area.

4 out of 5
The heating system didn’t work properly. Often blew cold air which meant that it ran constantly. The mini refrigerator froze everything, there was no adjustment control.

Posted by on 11 Jan. 2019

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3 out of 5
breakfast wasn't good, but everything else was fine

Posted by on 3 May 2018

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5 out of 5

Very convenient location north west of Boston

Pros: Staff, convenience and comfort.
Cons: top notch already
Great staff!!! Hotel was under renovations but every effort was made to accommodate guests without any problems. All of their staff bent over backwards to make us feel welcome and comfortable. Recommend it highly and will stay there again whenever we are in the Greater Boston Area.

Posted by , from Montgomery, TX on 21 Nov. 2017

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About the Best Western Plus New Englander

Location 1 Rainin Road, Woburn, MA 01801

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4200 square feet (390 square meters) and includes a conference center. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Englander. Limited free parking is available on a first-come, first-served basis. This Woburn hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • 4200 sq ft of conference space
  • 390 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (19.5 km / 12.1 mi)
  • Train station: Winchester Station (3.9 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus New Englander offers 99 accommodations with coffee/tea makers and hair dryers. 27-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0001193470.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0001193470
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western New Englander
  • Best Western Plus New Englander
  • Best Western Plus New Englander Hotel
  • Best Western Plus New Englander Hotel Woburn
  • Best Western Plus New Englander Woburn
  • Woburn Best Western
  • Best Western Woburn
  • Best Western Hotel Woburn
  • Best Western Woburn
  • Woburn Best Western
  • Best Western Hotel Woburn
  • Best Western New Englander
  • Best Western Plus New Englander Hotel
  • Best Western Plus New Englander Woburn
  • Best Western Plus New Englander Hotel Woburn

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.