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Overview of Best Western Plus Boston Hotel

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Down comforters, in-room safe, desk, laptop workspace
42-inch flat-screen TV with premium channels, pay movies
42-inch flat-screen TV with premium channels, pay movies
Down comforters, in-room safe, desk, laptop workspace

Guest reviews

3.5/5 Good
1,145 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Pet Friendly
  • Air conditioning
  • Gym

Map

What's nearby

Popular LocationNortheastern University9 min drive
Popular LocationBoston Museum of Fine Arts9 min drive
AirportBoston, MA (BOS-Logan Intl.)12 min drive
Popular LocationCopley Place13 min drive

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    About this area

    Boston

    Located in Boston, Best Western Plus Boston Hotel is near the airport and near a metro station. Boston Harbor and Black Falcon Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit New England Aquarium and Franklin Park Zoo. Looking to enjoy an event or a game? See what's going on at Fenway Park, or consider Brighton Music Hall for a night out. Spend some time exploring the area's activities, including outlet shopping.

    Map
    Popular Location

    What's nearby

    • Northeastern University - 9 min drive
    • Boston Museum of Fine Arts - 9 min drive
    • Prudential Tower - 9 min drive
    • Copley Square - 10 min drive
    • Copley Place - 13 min drive

    Getting around

    • Boston Uphams Corner Station - 2 min drive
    • Newmarket Station - 9 min walk
    • Boston, MA (BOS-Logan Intl.) - 12 min drive
    Questions about this property?Find answers

    About this property

    Best Western Plus Boston Hotel

    Along with a fitness center, this smoke-free hotel has a 24-hour business center and dry cleaning. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. All 92 rooms provide conveniences like sitting areas and refrigerators, plus WiFi and flat-screen TVs. Coffee makers, down comforters, and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 0 per stay)
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    Free train station pick-up shuttle

    Food and drink

    Free full breakfast available daily 7:00 AM–10:00 AM

    Things to do

    Fitness center

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Refrigerator

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff

    Languages spoken

    Chinese
    English
    Spanish

    Business services

    24-hour business center
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Down comforter
    Free cribs/infant beds
    Linens

    Bathroom

    Bathtub or shower
    Free toiletries
    Hair dryer
    Towels

    Entertainment

    42-inch flat-screen TV
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Separate sitting area

    Policies

    Check-in

    Check-in from 3:00 PM - 3 AM
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay)
    Dogs and cats only
    2 per room (up to 40 lbs)
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    American Express
    Discover
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
    • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Tax ID - C0015340351.
    • Safety features at this property include a carbon monoxide detector and a smoke detector.
    • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
    • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    Alcohol is not served at this property

    Guest reviews

    5 - Excellent
    273
    4 - Good
    397
    3 - Okay
    236
    2 - Mediocre
    116
    1 - Poor
    123
    4.1
    Cleanliness
    4.0
    Service and Staff
    3.8
    Amenities
    3.7
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jun 2020

    2/5

    • Disliked: Staff & service, property conditions & facilities

    I needed to use the Lobby bathroom really bad while checking in. I was told the bathroom was just for employees. Fair, after completing check in I ran to use the assigned room restroom and the keys didn’t work. Went back to the check in counter to get the card activated, it didn’t work the 2nd time. Went back again and begged to used the lobby restroom again. I was told no. All this without mentioning that I had to call the staff many times before they showed up the empty counter, the 3 times I had to go back including at checkout.

    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Well keep, organize ,clean and always stay healthy and stay safe

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Mar 2020

    2/5

    • Liked: Staff & service

    Stayed 2 nights in Mar 2020