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5.0 out of 5

"The hotel is nicely located in the middle of Potsdamer Platz. The Berlin Mall is right there, all the trains are right there, tons of restaurants sur ... " More

By a verified traveller on Fri 13 Jul 2018

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Hotel Description

5-star luxury hotel near Potsdamer Platz

Central Berlin getaway

A stay at this Mitte hotel places you steps from Sony Center and a 5-minute walk from Berliner Philharmonie. Potsdamer Platz and Mall of Berlin are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and visit the 2 bars/lounges and bar/lounge for drinks.

Free Internet, MP3 docks

The 342 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include MP3 docks, 24-hour room service, and minibars.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$271* Per night/room 5 Jul. - 6 Jul.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Hyatt Berlin ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hyatt Berlin

Everyone (1)
5 out of 5

Great location

The hotel is nicely located in the middle of Potsdamer Platz. The Berlin Mall is right there, all the trains are right there, tons of restaurants surround the hotel. We walked to Tiergarten and spent hours in the Neuen See Bier Garden on the pond; minutes walk to the Brandenburg; minutes walk to checkpoint Charlie; minutes walk to the Holocaust memorial; across the street from the casino; across the street from Blue Man Group show. Outstanding location. It was a great experience and the HOTEL staff were great. We took the train just steps from the hotel to Potsdam and saw the Sanssouci castle, amongst many more! Then we took the train to Oranienburg and saw the concentration camp. You can catch one of MANY hop on hop off bus tours one block from the hotel. The point is you can go anywhere from this location! The one and only bad experience in the local area, Que Pasa restaurant. Poor food. Poor drinks. And horrible service- all they care about is the money!

Posted by , from Colorado on 13 Jul. 2018

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Property Features

Grand Hyatt Berlin offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Grand Hyatt Berlin. Parking is available for a fee. This 5-star Berlin hotel is smoke free.

  • 342 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Bar or lounge
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tegel Airport (TXL) (9.7 km / 6 mi)
  • Train station: Berlin Central Station (2.2 km / 1.3 mi)
  • Metro station: Potsdamer Place U-Bahn (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Grand Hyatt Berlin has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 6
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

The parking garage for this property is located in the Ludwig-Beck-Straße, 10785

Children under 12 years old are allowed in the pool from 10 AM-10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR - Hyatt
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 36 per person (approximately)
  • Self parking fee: EUR 20 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Hyatt
  • Grand Hyatt Berlin
  • Grand Hyatt Berlin Hotel
  • Hyatt Berlin Grand
  • Berlin Hyatt
  • Grand Hyatt Berlin Hotel Berlin
  • Hyatt Berlin
  • Grand Hyatt Berlin Hotel
  • Grand Hyatt Berlin Berlin
  • Grand Hyatt Berlin Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.