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4.6 out of 5

"Location was great. convenient to park. walking distance to hot springs and godola; and the free passes to use public transportation was great. Th ... " More

By a verified traveller on Sun 29 Sep 2019

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Hotel Description

4-star romantic resort near Upper Hot Springs

In Banff

You'll be steps from Upper Hot Springs and a 5-minute walk from Banff Gondola with a stay at this well-placed resort. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an indoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free WiFi, comfy beds

The 343 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, 24-hour room service, and LCD TVs with cable channels.

Standard Room - Obstructed View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$285* Per night/room 8 Jun. - 9 Jun.

Premium Room - Mountain View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room - Mountain View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite - Obstructed View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room - Obstructed View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rimrock Resort Hotel ratings based on 53 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Rimrock Resort Hotel

Everyone (8) Couples (3) Family (3)
5 out of 5

Posted by on 31 Dec. 2019

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5 out of 5
Location, amenities, the staff, it was quiet, the lounge and the pianist

Posted by on 19 May 2019

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4 out of 5

Spectacular place to stay in banff

Wonderful environment, great staff, and just a positive place to make a great stay in the area even better. Only complaint that stopped me giving 5 stars was having to pay for parking over and above the cost of the room. Seemed like it should have been something that would be included.

Posted by , from Calgary, AB, Canada on 1 Jan. 2014

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4 out of 5

Our stay at the Rimrock

We stayed at the Rimrock from Nov 2 - 5, 2013. As usual the staff were very accommodating during our stay. There were 3 of us in a premium room, which was very spacious. Improvements were made since our last visit as they now have complimentary wireless internet. Another improvement was that they now have a host/hostess that seats you in the Larkspur, which is a good thing as there were times in the past you could be waiting a while for service as no one knew you were there. Only one complaint I have is the $16 charge for parking, which I hope they will eliminate in the future

Posted by , from Edmonton, AB, Canada on 14 Nov. 2013

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5 out of 5
Location was great. convenient to park. walking distance to hot springs and godola; and the free passes to use public transportation was great. Though with a car, and parking being available in the evenings in town, its toss up which way to go at nights.

Posted by on 29 Sep. 2019

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3 out of 5

Posted by on 22 Sep. 2019

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5 out of 5

Posted by on 7 Sep. 2019

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5 out of 5

Posted by on 18 Aug. 2019

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4 out of 5
Beautiful location. Great restaurants and bars. Food and beverage staff very accommodating. We will definitely stay here again.

Posted by on 30 Jun. 2019

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5 out of 5
The property was located in an excellent spot with great views.

Posted by on 13 May 2019

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About the The Rimrock Resort Hotel

Location 300 Moutain Avenue, Banff, AB T1L 1J2

Renovations + Closures

This property is closed from 25 March 2020 to 4 June 2020 (dates subject to change).

Property Features

The Rimrock Resort Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A spa tub, a sauna, and a terrace are also featured at the eco-friendly The Rimrock Resort Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Banff resort.

  • 1 building
  • 343 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Coffee shop
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (141.7 km / 88 mi)
  • Train station: Banff Station (4.8 km / 3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Banff resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

The Rimrock Resort Hotel has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 6
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night
  • Valet parking fee: CAD 36.00 per night
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.