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4.6 out of 5

"It was very romantic and cozy. All the staff was helpful and courteous " More

By a verified traveller on Mon 21 Dec 2020

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Hotel Description

4-star luxury hotel in Downtown Austin

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find University of Texas at Austin and Caswell House. Bob Bullock Texas State History Museum and Blanton Museum of Art are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the fitness center and perks like free WiFi. Valet parking, a terrace, and a garden are also offered.

Free WiFi, iPod docks

Boasting comforts like Egyptian cotton sheets and down comforters, the 47 guestrooms also offer free WiFi and LED TVs with digital channels. IPod docks, DVD players, and minibars are also available.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$211* Per night/room 23 Sep. - 24 Sep.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Mansion)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Mansion Petite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Ella ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ella

Everyone (8) Couples (1) Family (2)
2 out of 5
The hotel is lovely and clean, but our room wasn't ready for an hour after check in time, which is especially intolerable after driving all day. If the hotel had done something to make up for it like offering a drink or even giving our dog water, it could have been made up for. Then it turns out that the restaurant isn't open for several days of the week, so we couldn't order room service. And the person who said he would bring us some ice never came back with any. Generally it had the air of a place that was being run by college students who didn't know what they were doing while the real manager was away. The pool was pretty and pleasant if small.

Posted by on 30 Jun. 2021

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Comment from Hotel Management

30 Jun. 2021 by Daniel West

Good afternoon, I am so sorry to hear that your stay was not matched to your expectations. I would love to be able to speak more regarding this visit. Expedia doesn't quite allow us to provide contact information but if you would like to call the hotel to speak more on the matter, I would love to get a better understanding of the situation and speak with you. Thank you and have a lovely day! Kind regards,

5 out of 5

Posted by on 15 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Andrew Ehlers

We are gad to see that you had great time with us during your stay. We appreciate you taking the time to leave a review of your time spent here with us.

5 out of 5
It was very romantic and cozy. All the staff was helpful and courteous

Posted by , from Beeville Tx on 21 Dec. 2020

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Comment from Hotel Management

21 Dec. 2020 by Andrew Ehlers

We are glad to hear that you enjoyed your time spent here with us! We look forward to hosting you again for your next rip into Austin. Best,

5 out of 5
The cool historic vibe definitely The building was preserved impeccably and the rooms were very comfortable

Posted by , from Houston on 9 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Andrew Ehlers

I am glad to hear that you enjoyed the historic aesthetic of our facility. The history behind our facility and its ties to Austin are definitely one of my personal favorite things about our hotel. We look forward to hosting you back here for any of your future travels to Austin. Please feel free to reach out to any of our team members to help arrange you next booking. Best, Andrew Ehlers Front Office Manager

5 out of 5

Posted by on 21 Oct. 2019

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5 out of 5
The location is great if you're going to a UT football game. We were able to walk to the game and nearby restaurants and bars.

Posted by on 13 Nov. 2017

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Comment from Hotel Management

12 Jul. 2019 by AGM

Good morning, Thanks for taking the time to review us at Hotel Ella. We hope to welcome you back soon! Best, Heith

4 out of 5

Historic old mansion turned hotel in good location

Pros: Staff, location, and boutique size
Cons: Amenities in room need to be updated: my tv didn't work, radio iphone charger was outdated, AC did not cool adequately
Location: UT Campus, downtown dining, music and shopping
This boutique hotel located close to UT's campus and downtown is always a favorite. The staff is super friendly and personable and offer the kind of service that is getting harder to find these days...i.e. I forgot my phone charger and the lady at the front desk loaned me her personal one for the night. The mansion has restored rooms that make you feel like you are staying at your grandmother's house: eclectic furnishings and amenities, some which work and some that do not...

Posted by , from Dallas-Fort Worth, TX on 13 Aug. 2016

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Comment from Hotel Management

12 Jul. 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

Awesome as always

A lovely, classy place to stay. Nice and quiet and a perfect location from campus for back to college move in.

Posted by , from F on 10 Aug. 2016

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Comment from Hotel Management

12 Jul. 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

Nice hotel near UT campus

We have stayed here many times, it's always a relaxing retreat for us!

Posted by , from s on 27 Jun. 2016

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Comment from Hotel Management

12 Jul. 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

A very nice hotel close to the university

Location: Its one of the closer hotels to the university. It is pretty far from the nightlife of 6th street. That could be a plus or a minus.
Wonderful friendly staff, beautiful old mansion, great buckwheat pancakes in their restaurant, and take time to enjoy a drink from their bar on the veranda. They make an excellent Pimm's cup. My one complaint and its not much of one is that if your room is one the west side of the annex you will not have much for a view.

Posted by on 29 Mar. 2015

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Comment from Hotel Management

12 Jul. 2019 by AGM

Good morning, Thanks for taking the time to review us at Hotel Ella. We hope to welcome you back soon! Best, Heith

Property Features

Hotel Ella offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5200 square feet (468 square meters). A terrace, multilingual staff, and a garden are also featured at the luxury Hotel Ella. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Austin hotel.

  • 47 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5200 sq ft of conference space
  • 468 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.8 km / 1.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Ella offers 47 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • DVD player
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Goodalls Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Parlor Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 14 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ella Austin
  • Ella Hotel
  • Hotel Ella
  • Hotel Ella Austin
  • Mansion At Judges` Hill Hotel Austin
  • Mansion At Judges Hill Austin
  • Hotel Ella Hotel
  • Hotel Ella Austin
  • Hotel Ella Hotel Austin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.