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4.2 out of 5

"I liked how there was a Butler always there to help you that way we didn’t have to go to the lobby. Edgar was very helpful and I appreciate everything ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

4-star beachfront property near Akumal Beach

On the beach

You'll find Riviera Maya Golf Club and Akumal Beach within 3 miles (5 km) of this Akumal property. Xcacel Beach and Aktun Chen are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a full-service spa. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Enjoy a meal in one of the 4 restaurants and free perks like buffet breakfast and WiFi in public areas.

Jetted tubs, sofa beds

Boasting jetted bathtubs, the 758 guestrooms also offer free minibar items and balconies. TVs come with satellite channels, and other amenities include sofa beds and 24-hour room service.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Deluxe-Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Deluxe - Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Luxury Akumal - All Inclusive ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahia Principe Luxury Akumal - All Inclusive

Everyone (14) Couples (2) Family (2)
5 out of 5
I liked how there was a Butler always there to help you that way we didn’t have to go to the lobby. Edgar was very helpful and I appreciate everything he did for us in our stay.

Posted by on 13 Feb. 2020

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4 out of 5
The resort was good. It is a little larger than most resorts that I stayed at previously. It is a bit confusing though. The numbered signs don't always make the most sense.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

11 Dec. 2019 by Online Reputation

Dear guest, We would like to thank you for taking the time to write us your comments about your stay on Luxury Bahia Principe Akumal. It is important for us that all our guests take the best impression from our resort, we always make our best to adapt us to every guests and get their satisfaction. Your evaluation represents for us the tools of improvements, as we totally respect every guest opinion, and in the same way, we appreciate to let us know every detailed that make us improve every day. Be assured that our hotel will never cease in its efforts to constantly improve the quality of services provided. Kind Regards from Mexico, Sheila Delgado Luxury Bahia Principe Akumal

3 out of 5
Resor with beautiful beach, but huge mosquito problem.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

11 Dec. 2019 by Online Reputation

Dear guest, We would like to thank you for taking the time to write us your comments about your stay on Luxury Bahia Principe Akumal. It is important for us that all our guests take the best impression from our resort, we always make our best to adapt us to every guests and get their satisfaction, . Your evaluation represents for us the tools of improvements, as we totally respect every guest opinion, and in the same way, we appreciate to let us know every detailed that make us improve every day. Be assured that our hotel will never cease in its efforts to constantly improve the quality of services provided. Kind Regards from Mexico, Sheila Delgado Luxury Bahia Principe Akumal

5 out of 5
Loved the resort and the entire staff. Victor in the restaurant was our favorite. Everyone was helpful and nice. Will definitely be back.

Posted by on 5 Jul. 2019

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4 out of 5
Property was really clean and updated. Food was good and drinks were plentiful.

Posted by on 28 Jun. 2019

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5 out of 5
Our stay was amazing! The resort is beautiful and the service is excellent! The resort is very kid friendly but there are also many areas for adults.

Posted by on 4 Feb. 2019

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5 out of 5

It was awesome.

Great service, nice staff, great food, room service was awesome. We are going back.

Posted by on 26 Aug. 2018

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5 out of 5

Excellent beaches, modern and clean facilities.

Pros: Everything
Cons: I wish they would enforce the no reservo rule for chairs on the beach and around the pool. Peaople get up at 6AM to save chairs then go back to bed
There is about a mile of beach on this property, so there is plenty of room. Plenty of the palapias too. I'm a beach, not pool person, but the pools (there are several) are nice (although there are not enough chairs). The food is buffet style but there is always a good selection. You'll get something you don't like one in a while, but just go back and get something else. The grounds and common spaces are great, as is the room. My only "complaint" is that they either don't believe in using fabric softener for the towels or these things are made from sand paper.

Posted by , from Florida on 19 May 2018

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1 out of 5
Were bad service and rooms smell. Smells like old place. Charge alot of money but everything is old.

Posted by , from seatlle wa on 12 Dec. 2017

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4 out of 5

Close to the beach

Pros: Food
Location: Did a private excursion to Chichen Itza through the hotel and recommend it. However, make sure you ask to go to Ik-Kil cenote.
Stayed in building 83 in the adults only section. Initially had some issues with ac but they were taken care of and the rest of the experience was pleasant. Only felt that after having no ac for a couple days the resort would try to apologize in some way but they did not. Our building had butler service which to be honest didn't do much but they did exchange our beach towels for us. The food was amazing. I highly recommend the Alux and Arlequin restaurants. Le gourmet and Dolce Vita were only so-so. If I could, I would eat at Alux every night I was there. Beach is a little rocky so you may want to bring water shoes.

Posted by , from Taipei on 23 Jul. 2017

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About the Bahia Principe Luxury Akumal - All Inclusive

Location Carretera Chetumal - Cancún, Akumal, QROO 77760

All-inclusive Details

  • Access to onsite clubs included
  • Kayaking included
  • Access to offsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Kids club included
  • All food and beverages included
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Bahia Principe Luxury Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. Summer fun is a breeze at Bahia Principe Luxury Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. This 4-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars by the pool
  • 9 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 5
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (free)
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (96.8 km / 60.1 mi)

Room Amenities

Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations are furnished with sofa beds and day beds. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • Day bed
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Riviera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Frutos del Mar - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Arlequin - This restaurant serves dinner only. Reservations are required. Open daily.

Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Rodizio Los Corales - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk

Hotel Names

  • Akumal Grand Bahia
  • Akumal Grand Bahia Principe
  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe Akumal
  • Bahia Principe Akumal Inclusi
  • Grand Bahia Principe All Inclusive
  • Luxury Bahia Principe Akumal All Inclusive
  • Luxury Bahia Principe All Inclusive
  • Luxury Bahia Principe Akumal
  • Bahia Principe Luxury Akumal
  • Luxury Bahia Principe Akumal All Inclusive
  • Bahia Principe Luxury Akumal - All Inclusive Akumal

Awards & Affiliations

  • Travelife
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.