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Beach nearby, beach massages, beach yoga
Beach nearby, beach massages, beach yoga
Beach nearby, beach massages, beach yoga
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

5.0 out of 5 Exceptional
1 review
Guests rated this property 5.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationAkumal Beach5 min drive
Popular LocationRiviera Maya Golf Club6 min drive
Popular LocationAktun Chen6 min drive
AirportTulum, Quintana Roo (TUY)26 min drive

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    About this area

    Akumal

    Located in Akumal, Hammock Heaven is near the beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay, while Xel-Há Park and Ecopark Kantun Chi are popular area attractions. Aktun Chen and Akumal Ecological Center are also worth visiting.
    View in a map
    Popular Location

    What's nearby

    • Akumal Beach - 5 min drive
    • Riviera Maya Golf Club - 6 min drive
    • Aktun Chen - 6 min drive
    • Hekab Be Biblioteca - 6 min drive
    • Akumal Ecological Center - 7 min drive

    Getting around

    • AirportCancun Intl. Airport (CUN) - 86 min drive

    Restaurants

    • Sarape – Theme restaurant with a bar offering Mexican cuisine. Open on select days.

    About this property

    Hammock Heaven

    5 restaurants, an outdoor pool, and a 24-hour fitness center are available at this hotel. Self parking is free. Additionally, spa services, a children's pool, and tour/ticket assistance are onsite. All 2 rooms feature kitchens with refrigerators and microwaves, plus free WiFi and Smart TVs with cable channels. Guests will also find Netflix, free bottled water, and in-room massages. Housekeeping is available on request.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Guest accommodations are sealed after cleaning
    Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)

    Social distancing

    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • 5 restaurants

    Things to do

    • 24-hour fitness center
    • Aerobics classes
    • Beach yoga
    • Children's pool
    • Outdoor pool
    • Spa services
    • Yoga classes

    Family friendly

    • Children's pool
    • Kitchen
    • Microwave
    • Outdoor pool
    • Refrigerator

    Conveniences

    • No elevators
    • Water dispenser

    Guest services

    • Housekeeping (on request)
    • Tour/ticket assistance

    Languages spoken

    • English
    • German

    Outdoors

    • Garden
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • Massage - on the beach
    • Massage - Swedish

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Cable channels
    • Netflix
    • Smart TV

    Food and drink

    • Cookware/dishes/utensils
    • Free bottled water
    • Kitchen
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • In-room massage
    • Iron/ironing board
    • Safe
    • Slippers

    Policies

    Check-in

    Check-in time starts at 3:00 PM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    There is no front desk at this property
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    Guests must contact the property for check-in information

    Access methods

    Access code

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 250.0 per stay
    • Cleaning fee: USD 40.0 per accommodation, per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Housekeeping fee: USD 30 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher and a first aid kit

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    5.0
    Exceptional
    1 review
    5 - Excellent
    1
    4 - Good
    0
    3 - Okay
    0
    2 - Poor
    0
    1 - Terrible
    0

    5.0/5

    Cleanliness

    5.0/5

    Staff & service

    5.0/5

    Amenities

    5.0/5

    Property conditions & facilities

    5/5 Excellent

    Travelled with family and small children
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    First of all, Joan was a super hostess who was very friendly. Very clear directions were given for this hidden gem. The view from our balcony was serene. We came at night but the next morning, when we pulled the curtains what a magnificent view! We could see how close the aquamarine shore and coconut trees were and you could snorkel to the barrier reef which was close by. The property itself was decorated beautifully, neat and clean, plus every necessity was there and more, including some snorkling gear. We plan to visit Hammock Heaven again!
    Stayed 2 nights in Mar 2019

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