On the beach
Within a 15-minute walk of the property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).
This smoke-free property features a private beach, a golf course, and a full-service spa. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and playground.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 978 guestrooms also offer free WiFi and balconies. LCD TVs come with satellite channels, and other amenities include room service and rainfall showerheads.
11 Oct. 2021 by Online Reputation
Dear guest, It was a great honor to host you during your visit to Bahia Principe Hotels & Resort Riviera Maya, thank you so much for taking the time to share your personal perceptions! The feedback of our guests are very valuable for our work team as they give us the tools to detect the areas to improve, your observations have been shared with our management team in order to correct these situations. We hope to welcome you again in the near future. Kind regards! Irma Ramos Bahia Principe Grand Tulum.
21 Aug. 2021 by Online Reputation
Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. Regarding the situation described, we are sorry that we have not exceeded your expectations, accept our sincere apologies that certainly does not reflect the commitment and the quality that we have exhibited for many years. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services. Sending you our best regards, Irma Ramos Bahia Principe Grand Tulum
9 Jun. 2021 by Bahia Principe
Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation and we hope that you spent a wonderful holiday in the resort. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Kind Regards,
18 May 2021 by Bahia Principe
Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,
14 Dec. 2020 by Online reputation
Dear Guest: Thank you for choosing our facility as your holiday destination.We are happy to know that you completely enjoyed your holidays at the resort.It was honor for our entire team to be at your service again making your holiday enjoyable. Best regards, Lucero Alvarado Bahia Principe Grand Tulum
9 Mar. 2020 by Online Reputation
Dear Guest, First of all we would like to thank you for choosing Grand Bahia Principe Tulum! We are glad to know that you enjoyed your time in our hotel and we thank you very much for your score. We will be more than happy to welcome you again! Our best regards! Tania Velázquez
Bahia Principe Grand Tulum - Newly Renovated is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - Newly Renovated, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. This 4-star Akumal property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Bahia Principe Grand Tulum - Newly Renovated offers 978 accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.
Las Olas - Onsite buffet restaurant. Open 24 hours. Open daily.
Room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.